Charlie's Angels Movers SMS Privacy Policy
Effective Date: May 1st, 2025
Last Updated: May 1st, 2025
Charlie’s Angels Movers is committed to protecting your privacy. This SMS Privacy Policy (the “Policy”) governs how we treat the Personal Information that we collect and receive from you in connection with your use of our moving, storage, and transportation services. This Policy explains how Charlie’s Angels Movers collects, uses, and protects your personal information in connection with our SMS messaging services ( the “Service”).
By using the Service, you agree to the terms of this Policy. Charlie’s Angels Movers reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy, and any changes, are effective as soon as posted. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.
By signing up on our website and/or providing your phone number, you consent to receive SMS communications as outlined below.
Information We Collect
“Personal Information” is information that individually identifies you, such as your mobile phone number or user name, as well as any Personal Information that you choose to include in messages you send through the Service.
When you sign up for our services and opt in to receive SMS messages, we may collect:
- Your mobile phone number
- Your name or account identifier
- Your booking and delivery details
- Consent to receive text messages
- Message response data (e.g., replies such as “STOP”, “HELP”)
How We Use Your Information
We use your mobile number to provide relevant and timely communication related to our transportation services, such as:
- Ride confirmations, trip status, and driver arrival alerts
- Delivery and pickup updates
- Account verification or security alerts
- Notifications of service interruptions or delays
- Promotional messages or surveys (only with a separate opt-in)
Message Frequency & Costs
Message frequency will vary based on your activity with our services. Standard message and data rates may apply according to your mobile carrier’s plan. We are not responsible for charges billed by your mobile provider.
How to Opt Out
You can opt out of receiving SMS messages at any time by:
- Replying “STOP” to any SMS from us
- Contacting us directly at charliesangelsmovers@gmail.com or 678-523-5353
Note: Opting out of certain SMS messages may impact your ability to receive time-sensitive transportation updates.
Data Security
Charlie’s Angels Movers implements reasonable physical, technical, and administrative safeguards to protect your data, including personal information, from unauthorized access or disclosure. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. You should note that in using the Service, your information will travel through third-party infrastructures, which are not under our control (such as a third-party SMS delivery platform or your carrier network).
We cannot protect, nor does this Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.
Third-Party Access
We do not sell, rent, or share your SMS opt-in information with third parties for their marketing purposes. Under strict confidentiality agreements, we may share your data only with trusted service providers (e.g., SMS platforms or delivery tech vendors) who help facilitate message delivery.
Changes to This Policy
We may update this SMS Privacy Policy periodically. “Effective Date” will be revised at the top of the policy when changes are made. Significant changes will be communicated via our website.
Children
The Service is not intended for children under 13, and Charlie’s Angels Movers does not knowingly collect information from children under the age of 13.
Children aged 13 or older should not submit any Personal Information. By using the Service, you are representing that you are at least 18.
Intended audience
Charlie’s Angels Movers requires that users of this service be limited to US residents only.
Contact Us
If you have questions or concerns about this SMS Privacy Policy, or wish to manage your preferences, please contact us at: